A record of change-of-address orders from general delivery to a permanent local address without a time limit is kept 6 months.Ĭ. (See 1.5, 1.6, and 1.7 for additional information.)ī. Generally, forwarding is available for the first 12 months. A record of permanent change-of-address orders is kept by Post Offices for 18 months, from the end of the month when the change takes effect. Records of change-of-address orders are kept by Post Offices for forwarding and address correction purposes, as follows:Ī. Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM) The standards are effective July 10, 2022. The Postal Service believes this new offering will provide customers with a service that will enhance their mailing experience. Documents pertinent to the request are available in Docket No. On February 14, 2022, the Postal Service filed a request with the Postal Regulatory Commission to make the Extended Mail Forwarding service market test a permanent offering. Customers may extend a permanent COA order by purchasing Extended Mail Forwarding service at a Post Office™, or online through the COA Application (Mover’s Guide ®) on. Extended Mail Forwarding service provides customers the option to extend forwarding service beyond the 12-month period in 6-month increments, or for an additional 6, 12, or 18 months, or any combination, not to exceed 18 months. 5591) on July 20, 2020, to provide customers with an option to extend their forwarding service for a fee. The Postal Service initiated a Market Test, Extended Mail Forwarding service, (Docket No. After the 12-month forwarding period, the mail is returned to the sender or disposed of by USPS ®. The Postal Service currently provides mail forwarding service generally for 12 months at no cost to customers who submit a permanent change-of-address (COA) request. DMM Revision: Extended Mail Forwarding ServiceĮffective July 10, 2022, the Postal Service™ will revise Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM ®), section 507.2.0, to add a new product offering that will allow customers to extend mail forwarding service.
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